Question supplied by one service engineer from Iran:
how are you.
 I am engineer mohamad from iraq, I have two autoclaves MJ-78A supplied to one of the hospitals in iraq.
 there is an error wich is error 11 appears on operation of the unit.
 would you please advice remedy?
 best regards,

Replied by our engineer:
 Followed please find our suggestion to you,if your products are truely our MJ-78A autoclave:
Error 11 means: 1,The sterilization process failed; 2,The temperature inside the cabinet out of or lower 4 centigrade than set.

Suggested Reasons:1,The water was put into too many. 2,The matters inside the cabinet for steriliztion are too many.
Solution:Please close it and restart the machine.

Please abey our ideas above and give us your feedback.
Wish you can settle is soon.
Warm Regards!